Terms of Service

By accessing or using SocialTones, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, you may not use our service.

We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the updated terms.

You must be at least 13 years old to use our service. If you are under 18, you must have parental consent.

SocialTones provides conversation analysis tools that help you understand audience sentiment, questions, and opportunities.

We analyze publicly available data from platforms like YouTube, forums, and Q&A sites.

Our service includes AI-powered analysis, report generation, and data export features.

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.

You may create an account to access our service. You are responsible for maintaining the security of your account.

Credits are used to perform analyses. Free accounts receive 5 credits per month. Additional credits can be purchased.

Credits are non-refundable except as required by law or at our discretion.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

You are responsible for all activities that occur under your account.

You must provide accurate information and keep your account information up to date.

You may not share your account credentials with others or allow unauthorized access.

You are responsible for ensuring that your use of our service complies with applicable laws and regulations.

You may not use our service for any illegal purpose or to violate any laws.

You may not attempt to gain unauthorized access to our systems or interfere with our service.

You may not use automated systems to abuse our service or bypass usage limits.

You may not use our service to harass, threaten, or harm others.

You may not reverse engineer, decompile, or attempt to extract our source code or algorithms.

The SocialTones platform, including its design, features, and technology, is owned by SocialTones and protected by intellectual property laws.

You retain ownership of any content you create using our service, including analysis reports.

You grant us a license to use, store, and process your data as necessary to provide our service.

You may not copy, modify, distribute, or create derivative works based on our service without permission.

Our service is provided "as is" without warranties of any kind, either express or implied.

We do not guarantee the accuracy, completeness, or usefulness of any analysis or insights.

We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.

Our total liability is limited to the amount you paid for our service in the 12 months preceding the claim.

You may terminate your account at any time by deleting it through your account settings.

We may suspend or terminate your account if you violate these terms or engage in fraudulent activity.

Upon termination, your access to the service will cease, but we may retain your data as described in our Privacy Policy.

Provisions that by their nature should survive termination will remain in effect.

These terms are governed by the laws of the jurisdiction in which SocialTones operates.

Any disputes will be resolved through good faith negotiation.

If negotiation fails, disputes will be resolved through binding arbitration or in a court of competent jurisdiction.

You agree to waive any right to participate in a class-action lawsuit against us.